At ProphetX we understand how important it is for you to receive your winnings as quickly as possible. Most redemptions are processed within a few hours after we receive your request. However, please keep in mind some redemptions can take up to 5 business days depending on the method selected and the time the request is submitted.
That being said, here's a few things to consider:
- The method you choose can determine how long it will take to process and reflect in your personal account(s)
- Financial sharing is not allowed, players who make purchases using 3rd party financial instruments can expect delays as this is strictly prohibited
- Our operations team will be in touch via email if any documents or additional clarification is required to complete your redemption
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