How long do purchases take?

Purchases are instant and your Prophet Cash and Prophet Points balance should update immediately once a successful purchase is completed.

If for some reason your balance did not update instantly, please refresh the page after the purchase confirmation message has been displayed, or log out and back in before reaching out to customer support.

There is a $10 minimum for any or purchase. 

If you are receiving any errors, please make sure to take a screenshot for our team to review.

Note: If you are receiving an error or are unable to make a purchase, please take a screenshot of the error, note of the time & method, and contact support for further assistance.