Available Payment Methods

Prophet Exchange currently offers the following secure payment methods:

• Online Banking
• Wire Transfer
• Cash at Counter at Harrah's Casino in Atlantic City
• Credit and Debit Card (Discover, MasterCard, and Visa)

Note:

To complete transactions, players will be prompted to enter their banking details via a pop up. Please make sure to disable any pop-up blockers on your mobile or desktop device as this can cause your transaction to remain incomplete.

Transactions will be incomplete until the payment details are entered and a confirmation is received. 

Deposits                                                                                                                                              Prophet's minimum deposit is $5. The maximum deposit amount will vary depending on which method you use and your history using that particular method. 

Note:                                                                                                                                      Account holders must deposit using a financial instrument in their name. Financial sharing is NOT allowed. Depositing with any 3rd party financial instruments will cause a hold on your account and may result in account closure. 

Withdrawals

Prophet's minimum withdrawal is $1. There is no maximum withdrawal amount. Depending on the method used, most withdrawals are processed within a few hours after we receive your request. However, please keep in mind that we reserve the right to fully review each withdrawal to ensure the safety and integrity of each player's account.

Please note, withdrawals can take up to 3-5 business days to fully process & reflect on your banks end.

Online Banking via Trustly

Type: Online Banking 

Functions: Deposit & Withdrawal 

Trustly provides players with a secure and convenient way of depositing or withdrawing directly from your bank account without having to to use an app or debit card. Players will be prompted to log into their bank account to complete their desired transaction.

The following banks allow online transactions to gambling operators:

• Bank of America 
• Chase 
• Capital One 360
• HSBC
• PNC 
• Santander
• TD Bank
• Wells Fargo 
• Citi Bank 

Note: Not all banks approve online gaming transactions. If you use a Credit Union. local bank, or your bank is not listed above please make sure to check with your provider for more details. The billing descriptor will appear on your bank statemen as "Prophet Exchange".

Cash at Counter at Harrah's

Type: Cash at Counter

Functions: Deposit & Withdrawal 

Players who live near or visiting Atlantic City have the option of depositing or withdrawing at Harrah's Casino.

Address: 777 Harrah's Blvd Atlantic City, New Jersey 08401

If you wish to take advantage of this method, please follow the steps below.

Withdrawal 

1. Contact Support before heading to Harrah's counter during the hours of 10AM - 12AM EST 
2. Confirm the amount you wish to withdrawal 
3. Give us up to an hour to process your request 
4. Once processed, you will receive an email confirming the amount requested
5. Visit the counter at Harrah's and present a valid government issued I.D
6. Sign the withdrawal slip & enjoy your winnings!

Deposit

1. Contact Support before heading to Harrah's counter during the hours of 10AM - 12AM EST 
2. Confirm the amount you wish to deposit
3. Visit the counter, confirm the amount you wish to deposit 
4. Present a valid government issued I.D
5. Sign deposit slip & enjoy using Prophet Exchange! 

Wire Transfer

Bank Wire Transfer allows Prophet Exchange Account holders to directly transfer funds from their bank account to their online Prophet Exchange account.

Please note that this method is meant for large transactions and can take up to 72 (seventy-two) hours to complete.

If you are not looking to make a deposit of $2,000.00 or greater we recommend using one of the available instant deposit methods here. The minimum deposit for a Wire Transfer is $1,000. For any lesser amounts, we strongly recommend Online Banking or an alternate payment method.

Steps For Wire Transfer:

1. Open your banking app or log in to your bank account via any web browser.

2. Select the Wires or Wire Option.

3. Enter the Banking details below.

Banking Details:

• Bank Country: United States
• Send Wire To: MVB Bank, Inc.
• Bank City & Address: 301 Virginia Avenue, Fairmont, WV 26554
• Receiving Name of Account: Stake Trade Inc.
• Receiving Bank Account Number: 1911262
• Receiving Bank's Routing Number: 051504597

Please make sure to include the email address associated with your Prophet Exchange account in the note.

If this is your first Wire Transfer with Prophet Exchange, please send the following documents to [e-mail] or upload the documents here. After your initial successful transaction, subsequent wire transfers will not require additional documents to be sent as long as your account is in good standing, valid documents are still on file, and the same bank account is being used.

Required Documents:

1. Copy of bank statement in your name (Must be a PDF)

2. Deposit Receipt (Confirmation of wire transfer)

3. Valid government issued ID

Additional Requirements & Important Information:

• Bank account must be in the same name as the Prophet Exchange account holder.

• Funds must be sent from a personal bank account in your name.

• Please ensure that all documents are uncropped, clear, and in your legal name.

• Wires from business or third party accounts will not be accepted & will cause a processing delay.

• Transfer limits vary between banks & account types. If this is your first time using this method, please check with your bank to confirm your banking account limits.

• Never allow anyone to access your banking details to complete this transaction.

• Most wire transfers of $25,000 or less can be initiated from your mobile device. Please check with your bank as these limits vary and you may be required to visit your local branch.

We would like for this process to go as smoothly as possible. Please do not hesitate to reach out to our customer support team if you have any questions or need any additional help.

Debit and Credit 

We currently support deposits and withdrawals for Visa, Discover, and MasterCard debit and credit cards.

Our credit and debit limit is $10,000 per transaction. 

Contact Us

If you are having any trouble with your deposit or withdrawal our support team is ready to help.

Please try to take a screen shot of any error messages as well as record time the issue occurred.

Live Support is available everyday from 12pm - 8pm EST.