Available Payment Methods

Prophet Exchange currently offers the following secure payment methods:

  • PayPal
  • Venmo 
  • Online Banking
  • Wire Transfer
  • Cash at Counter at Harrah's Casino in Atlantic City

Note:

To complete transactions, users will be prompted to enter their PayPal, Venmo, or banking details via a pop up. Please make sure to disable any pop-up blockers on your mobile or desktop device as this can cause your transaction to remain incomplete.

Transactions will be incomplete until the payment details are entered and a confirmation is received. 

Deposits                                                                                                                                              Prophet's minimum deposit is $10. The maximum deposit amount will vary depending on which method you use and your history using that particular method. 

Note:                                                                                                                                      Account holders must deposit using a financial instrument in their name. Financial sharing is NOT allowed. Depositing with any 3rd party financial instruments will cause a hold on your account and may result in account closure. 

Withdrawals                                                                                                                                     Prophet's minimum withdrawal is $10. There is no maximum withdrawal amount. Depending on the method used, most withdrawals are processed within a few hours after we receive your request. However, please keep in mind that we reserve the right to fully review each withdrawal to ensure the safety and integrity of each users account. Please note, each withdrawal can take 3-5 business days for full review.

PayPal 

Type: E-Wallet

Functions: Deposit & Withdrawal

PayPal is one of the most popular and hassle free payment methods currently available. You can use your PayPal account to both deposit and withdrawal on Prophet Exchange.

In order to avoid any delays please keep the following in mind:

  • Your PayPal must be linked to a U.S bank account in good standing that is in your name
  • If your PayPal account is linked to a credit card your deposit will be unsuccessful 
  • The name on your Prophet Exchange account must match the name on the PayPal account
  • The PayPal account must belong to the Prophet Exchange account holder 
  • PayPal accounts must be verified by PayPal before they are used make a withdrawal or deposit on Prophet Exchange

To link your PayPal to your bank account please follow the steps below.

   1. Tap  Wallet.
   2. Tap + across from Banks and cards.
   3. Tap Banks.​
   4. Log in to your online banking and link your account instantly. This can also be done manually.

To remove your bank account on the PayPal app:

   1. Tap  Wallet.

   2. Tap the bank you want to remove, and tap Remove

Please click here for to view a short video on how to link or remove a bank account to your PayPal.

Venmo

Type: E-Wallet

Functions: Deposit & Withdrawal 

Venmo offers a safe & secure peer to peer payment service. 

In order to avoid any delays please keep the following in mind:

  • Your Venmo must be linked to a U.S bank account in good standing that is in your name
  • If your Venmo account is linked to a credit card your deposit will be unsuccessful 
  • The name on your Prophet Exchange account must match the name on the Venmo account
  • The Venmo account must belong to the Prophet Exchange account holder 
  • Venmo accounts must be verified by Venmo before they are used to make a withdrawal or deposit on Prophet Exchange

To link your Venmo to your bank account please follow the steps below.

  1. Go to the “You” tab by selecting the single person icon blobid1.png
  2. Tap the Settings gear in the top right then “Payment Methods”
  3. Tap “Add a bank or card...” and then select “Bank”
  4. Select your preferred verification method                                                                                     

For more information on Venmo & general FAQ's please click here.

Online Banking via Trustly

Type: Online Banking 

Functions: Deposit & Withdrawal 

Trustly provides users with a secure and convenient way of depositing or withdrawing directly from your bank account without having to to use an app or debit card. Users will be prompted to log into their bank account to complete their desired transaction.

The following banks allow online transactions to gambling operators:

  • Bank of America 
  • Chase 
  • Capital One 360
  • HSBC
  • PNC 
  • Santander
  • TD Bank
  • Wells Fargo 
  • Citi Bank 

Note: Not all banks approve online gaming transactions. If you use a Credit Union. local bank, or your bank is not listed above please make sure to check with your provider for more details.

(Insert How to Video link here)

Cash at Counter at Harrah's

Type: Cash at Counter

Functions: Deposit & Withdrawal 

Players who live near or visiting Atlantic City have the option of depositing or withdrawing at Harrah's Casino.

Address: 777 Harrah's Blvd Atlantic City, New Jersey 08401

If you wish to take advantage of this method, please follow the steps below.

Withdrawal 

  1. Contact Support before heading to Harrah's counter during the hours of 10AM - 12AM EST 
  2. Confirm the amount you wish to withdrawal 
  3. Give us up to an hour to process your request 
  4. Once processed, you will receive an email confirming the amount requested
  5. Visit the counter at Harrah's and present a valid government issued I.D
  6. Sign the withdrawal slip & enjoy your winnings!

Deposit

  1. Contact Support before heading to Harrah's counter during the hours of 10AM - 12AM EST 
  2. Confirm the amount you wish to deposit
  3. Visit the counter, confirm the amount you wish to deposit 
  4. Present a valid government issued I.D
  5. Sign deposit slip & enjoy using Prophet Exchange! 

Debit and Credit 

We currently do not support deposits or withdrawals to debit and credit cards. For now, we strongly encourage users to register for their own PayPal accounts or use Online Banking to enjoy a smooth hassle free experience. 

We apologize for the inconvenience & hope to have this option in the future and will let you know once it becomes available. 

Contact Us

If you are having trouble with your deposit or withdrawal our support team will be happy to help.

Please try to take a screen shot of any error messages as well as record time the issue occurred.

Please feel free to reach via E-mail help@prophetexchange.com or via chat/call any day from 10AM - 12AM EST. 

 

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