Player Protection

Underage gambling is a criminal offense and any person who facilitates someone under the age of 21 to gamble has committed a criminal offense and shall be prohibited from Internet gaming.  Therefore, Prophet Exchange excludes minors (persons under the age of 21) from all sports wagering.  To ensure this exclusion, Prophet Exchange will request proof of age verification during the registration process. During registration, your social security number will need to be included on the registration form, which will be automatically verified by us, along with other information. If there is any issue with the initial verification process, you will be required to provide government-issued ID and additional documents for further verification.

If you know someone under the age of 21 who is registered with us, please contact us immediately at help@prophetexchange.com.  

Federal & State Restrictions

There are several Federal prohibitions and restrictions regarding Internet gaming which include, but are not limited to, 18 U.S.C. §§ 1084 et seq. (the “Wire Act”) and 31 U.S.C. §§ 3163 through 3167 (the “Unlawful Internet Gaming Enforcement Act”). It is a Federal offense for persons physically located outside of New Jersey to engage in Internet wagering through a New Jersey casino or New Jersey Internet gaming website. The Casino Control Act (N.J.S.A. 5:12-119) prohibits anyone under the age of 21 from gambling in an Atlantic City casino or any simulcast facility. If an individual is convicted of underage gambling the penalty is a disorderly persons offense which is a criminal charge that becomes part of your criminal record. A conviction for underage gambling will also result in a fine of between $500 and $1,000 and the individual’s driver’s license will be suspended for six months. If the individual is under 17 and has not yet obtained a driver’s license, the issuance of that person’s driver’s license will be postponed for six months. If a parent or a person who has custody or control of a person under the age of 21 allows an underage individual to gamble, that person can be charged with a disorderly persons offense. N.J.S.A. 5:12-119(c).

By registering to use the Services, you consent to the monitoring and recording by us (or our service providers) and/or by the New Jersey Division of Gaming Enforcement of any wagering communications and geographic location information for the purpose of determining compliance with the Casino Control Act.

Real-money gaming on the Platforms is restricted by the New Jersey Division of Gaming Enforcement to users who are physically located within the state of New Jersey.  We cannot guarantee that your device will be able to successfully use the location services.  If we and/or our third-party providers are unable to accurately track your location for any reason, you may be prevented from accessing or using Prophet Exchange. We are not liable for your inability to access or use the Services.  We will handle all information collected through the location services in accordance with our Privacy Policy. If you have any questions or concerns regarding the location services, you may contact us at help@prophetexchange.com.  

Complaints

If you have any questions, concerns, or complaints, we encourage you to contact us at help@prophetexchange.com.  We are here to help, but if you do not feel as if you are getting the help you need and have exhausted all reasonable options to resolve the complaint with Prophet Exchange, you may complete a form designated from the New Jersey Division of Gaming Enforcement at NJ Division of Gaming Internet Dispute Form. You can e-mail a complaint to the Division: Igaming@njdge.org or click here to submit a dispute online.

You may contact the New Jersey Division of Gaming Enforcement by calling (609) 984-0909.

 

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