Sorry to hear you are having trouble completing a deposit.
Please keep the following in mind:
- Players must complete registration before they can deposit or place bets
- Payment methods such as PayPal or Venmo must be in the account holders name
- PayPal or Venmo must linked to a U.S based bank account that approves online gaming transactions
- Not all banks and credit card providers approve online gaming transactions
- Non-U.S based bank accounts and credit cards cannot be used on Prophet Exchange
- If you have met your deposit limit, you will be unable to deposit until the limit has been updated or replenished
- If you are having trouble with a particular method, please try an alternate method while we look into it
If you are still having trouble depositing, please reach out to our team with the following:
- Method used and time error or issue occurred
- Amount you wish to withdrawal
- Screen shot of error
We look forward to helping you as soon as possible!