How do I update my email address and phone number?

If you no longer have access to your registered phone number or email, please reach out to Customer Support via help@betprophet.co with the following details:

Email Update:

  • Full Name
  • Address:
  • Phone Number:
  • DOB:
  • Last 4 digits of SSN:
  • Old Email Address:
  • New Email Address:

Phone Number Update:

  • Full Name
  • Address:
  • Phone Number:
  • New Phone Number:
  • DOB:
  • Last 4 digits of SSN:

We understand this can be frustrating however, your account security is our top priority. Please feel free to reach out if you need any further assistance. 

Note: Live Customer Support is available 7 days a week from 10AM-12AM EST. 

Was this article helpful?
1 out of 1 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Articles in this section

Upload a document
Complete verification, or update your account details.
Prophet support hours:
Everyday from 10am - 12am EST
Follow us on Twitter
Get the latest sports news & Prophet updates!
YouTube Support
How-to and support videos please visit our channel