How do I update my Email address?

If you no longer have access to your registered phone number or email, please reach out to Customer Support via help@prophetexchange.com with the following details:

Email Update:

  • Full Name
  • Address:
  • Phone Number:
  • DOB:
  • Last 4 digits of SSN:
  • Old Email Address:
  • New Email Address:

Phone Number Update:

  • Full Name
  • Address:
  • Phone Number:
  • New Phone Number:
  • DOB:
  • Last 4 digits of SSN:

We understand this can be frustrating however, your account security is our top priority. Please feel free to reach out if you need any further assistance. 

Note: Live Customer Support is available 7 days a week from 10AM-12AM EST. 

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