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  2. Registration & Account Settings

Registration & Account Settings

Registration

  • Why wasn't my identity verified?
  • Why do you need my personal information to verify my account?
  • Where can I play?
  • Who is eligible?
  • Do I have to be a New Jersey resident?
  • Is it legal?
  • See all 8 articles

Geolocation

  • I'm in an eligible state, why am I still not able to place a bet?
  • Where can I download the GeoComply plugin?
  • Why can’t I play on a jailbroken or rooted device?
  • How do I enable location services on my desktop?
  • How do I enable location services on my Android?
  • How do I enable location services on my Apple iOS app?

Account Questions

  • Account Verification
  • How do I reset my password?
  • How do I update my email address and phone number?
  • How to change your communication preferences?
  • Does the app support Face ID?
  • How do I close my Prophet Exchange account?
  • See all 7 articles

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